Shipping policy

Shipping

At GEAR SPOT PTY LTD, we strive to provide a seamless and convenient shopping experience. Please refer to our shipping policy below:

Shipping

Standard and express shipping are available. The selected method will determine delivery time and associated costs.

Standard shipping is complimentary. Express shipping incurs an additional fee, which will be calculated at checkout.

Delivery timelines depend on both your location and the chosen shipping method. Standard shipping generally requires 3-7 business days, while express shipping takes 1-3 business days.

We currently deliver to select countries outside Australia. International shipping rates and delivery schedules vary based on destination and shipping method.

While we are not liable for damages or losses during shipment, please contact us via the contact webform if your package is lost or damaged. We will make every effort to assist you.

Order Processing

Orders are typically processed within one business day. However, processing times may extend during peak periods such as holidays or promotional events.

Upon dispatch, you will receive a shipping confirmation email containing a tracking number. You may use this number to monitor your parcel's progress on the carrier’s website.

To request changes or cancellations, please contact us via the contact webform promptly. Although we will endeavor to accommodate your request, changes or cancellations may not be possible once an order has been processed.